Better by Great Place To Work

All Episodes (41)

From new to old

From new to old From old to new

1. 

   1. American Express’ Monique Herena on embracing change

   Stepping outside of our comfort zones is where growth begins. As Monique Herena, chief colleague experience officer at American Express, puts it, change is both necessary and challenging.She offers practical strategies for helping leaders navigate change, and what to do with leaders who aren't on board. She also shares how American Express has navigated flexible work, and why it's important for everyone, including individual contributors, to model values and leadership behaviors.Share a time you

   Apr 02,2024 29:42:00
2. 

   2. Harvard's Amy Edmondson on failing well

   Feeling stuck? It might be your fear of failure.Amy Edmondson, Novartis professor of leadership and management at Harvard Business School, joins us to talk about her new book, “The Right Kind of Wrong: The Science of Failing Well”— the 2023 Business Book of the Year.Renowned for her research on psychological safety, Amy talks about failing well, what types of failures to avoid, and why high performing teams report more errors than lower performing teams.Companies that learn from failures are als

   Mar 19,2024 34:01:00
3. 

   3. Camden’s Ric Campo & Keith Oden on building a culture of care

   Ric Campo and Keith Oden, CEO and president, respectively, of Camden Property Trust share their approach to building a company culture centered around care. This philosophy has boosted employee engagement and satisfaction, and contributed to the company's business success.We explore how Camden fosters a caring environment and how they've addressed challenges like maintaining a strong company culture during difficult times.They also shared their approach to workplace flexibility in an industry wh

   Mar 05,2024 35:14:00
4. 

   4. Accenture’s Yolanda Friend on how to create inclusive workplaces

   Feeling unseen and unheard at work? You're not alone. But what if your workplace felt like a place where everyone belongs and thrives?Join Yolanda Friend, inclusion & diversity lead at Accenture North America, as she shares powerful insights and actionable steps to create a more inclusive culture.From the importance of mentors and sponsors to the everyday micro-experiences that make a difference, Yolanda's practical tips will inspire you to champion belonging and unlock your employees’ full pote

   Feb 20,2024 23:40:00
5. 

   5. Synchrony’s Michael Matthews on vulnerability in leadership

   Michael Matthews, chief diversity and corporate responsibility officer at Synchrony, talks about the power of vulnerability among leaders, and how it can help build trust and create a more inclusive workplace culture.He shared how leadership is evolving at Synchrony, and what it means to be seen at work.And he opened up about how he built a strong relationship with his CEO and CHRO — and how you can do the same.Enter the code "Better2024" and get $200 off the Great Place To Work For All Summit:

   Feb 06,2024 23:12:00
6. 

   6. Cadence’s Tina Jones on making leaders accountable & top HR skills

   Tina Jones, senior VP of global HR at Cadence, walks us through how and why Cadence ties the top 100 leaders’ bonuses to their ability to create and support more equitable teams. She shared what every HR pro can do today to make inclusion groups — or employee resource groups — essential to the business. You’ll also learn what traits and skills she thinks HR pros need. Let us know what you think in the comments! Enter the code "Better2024" and get $200 off the Great Place To Work For All Summit:

   Jan 23,2024 31:56:00
7. 

   7. Cisco’s Kelly Jones on making hybrid work successful

   Kelly Jones, chief people officer at Cisco, talks about how the company makes hybrid work successful for all teams -- and how you can do the same.Hear new research on the impact of return-to-office mandates, and the five questions people managers at Cisco ask in every check-in.Plus, she shared the secret to making the Fortune 100 Companies to Work For® List.Want to join our Great Place To Work community? Learn more about Certification.Join us at the company culture event of the year! Enter the c

   Jan 09,2024 33:19:00
8. 

   8. Stanford’s BJ Fogg on behavior change and how to listen better at work

   Dr. BJ Fogg, founder and director of Stanford's Behavior Design Lab, and author of The New York Times bestseller, “Tiny Habits,” talks about how to change behavior in the workplace.He applies his behavior model to common workplace scenarios like listening better, making time to meet with your people, and persuade your boss to sign-off on a culture initiative.He shares his favorite habits, and the No. 1 habit he recommends we all start today.If you like what you hear on the podcast, be sure to su

   Jul 24,2023 27:14
9. 

   9. BetterUp CEO Alexi Robichaux on the power of special recognition at work

   Alexi Robichaux, co-founder and CEO of BetterUp, talks about the most powerful way to recognize your people, the importance of inner work, and the connection between meaningful work and giving extra on the job.You’ll hear him talk about why we should stop thinking of management as supervisors and more as catalytic converters, and the three jobs everyone has at BetterUp. (Hint: the job you’re hired for is last on the priority list.)You’ll also learn about the Camino de Santiago trail—a pilgrimage

   Jul 17,2023 31:20
10. 

    10. Deloitte’s Jen Fisher on workplace burnout, mental health, and friendship

    Jen Fisher, chief well-being officer at Deloitte, shares her burnout experience, signs she ignored, and the impact that workplace friendships and in-person connection have on our mental health, productivity, and retention.She talks about the No. 1 thing you should do before starting any well-being program, and how to help remote workers combat loneliness.If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter.For transcript of this episode, visit Jen Fish

    May 15,2023 29:34:00
11. 

    11. Michael C. Bush & Tim Richmond on leadership blind spots

    Tim Richmond, EVP, Chief Human Resources Officer at AbbVie, and Michael C. Bush, CEO of Great Place To Work, talk about blind spots around culture, why listening is the No. 1 leadership behavior, and a new way of leading where leaders feel accountable for every manager down to the front-line supervisor.Plus, Tim and Michael share how they maintain a work-life balance for themselves. If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter.For transcript of

    May 01,2023 34:48
12. 

    12. Nationwide’s Vinita Clements on the importance of belonging at work

    Vinita Clements, EVP, CHRO at Nationwide talks about the importance of belonging at work, and why it’s mistakenly overlooked as a soft skill and not a business imperative.She shares how active listening from leadership is key to the company’s communication strategy, and why having tough conversations — even without having all the answers — keeps employees connected to the company.If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter.For transcript of th

    Feb 21,2023 26:53
13. 

    13. Hilton’s Laura Fuentes on the power of a fully human experience at work

    Laura Fuentes, Hilton CHRO and EVP, talks about the importance of building a fully human experience at work — one where work fits into a good life, and not the other way around. Hear why she looks for a passion for purpose when hiring, her thoughts on what people are looking for at work today, and the power of friendships and fun.If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter.For transcript of this episode, visit Laura Fuentes on the Power of a F

    Feb 07,2023 23:07
14. 

    14. DHL’s Rick Jackson on engaging frontline workers at the World’s Best Workplace

    DHL Express is No. 1 on the World’s Best Workplaces™ list. Rick Jackson, EVP of engagement and enablement at Deutsche Post DHL Group, talks about how the massive transportation organization engages 110k workers in 200-plus countries, and the role gamification plays.He shares the three questions he asks himself every day, and what he tries to avoid at all costs when communicating with his team.If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter.For tra

    Jan 23,2023 27:49
15. 

    15. UKG’s Pat Wadors on why pay equity doesn’t mean equal pay

    Pat Wadors, chief people officer at UKG, talks about misconceptions around pay equity, and why transparency and education are essential to fixing pay gaps.She shares why being an introvert and dyslexic is a superpower — and why regrets are gifts. She also tells us what nursing was like before pump rooms were available in offices. If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter.For transcript of this episode, visit Pat Wadors on Why Pay Equity Does

    Dec 05,2022 29:04:00
16. 

    16. Synchrony’s Brian Doubles on the new way to lead

    Brian Doubles, Synchrony president & CEO, discusses how the pandemic transformed his leadership, eliminating college degree requirements, and what he thinks of return-to-office mandates.Hear how he decides when to work at home and when to come into the office—and how he maintains work-life balance with a busy job and family. If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter.For transcript of this episode, visit Brian Doubles on the New Way To Lead |

    Nov 22,2022 29:26
17. 

    17. Irma Olguin Jr. on hiring people you want to hang out with

    Irma Olguin Jr., co-founder and CEO of Bitwise Industries, talks about how to remove barriers from diverse hiring, and why you should hire someone you want to hang out with vs. hiring for their experience.She discusses why you shouldn’t take a “No” from someone who can't give you a “Yes” in the first place, what makes her relationship with her co-CEO work, how mediation has been transformative, and her favorite thing she does for her employees.   If you like what you hear on the podcast, be sure

    Nov 15,2022 33:12
18. 

    18. Going fishing with Brittany Howard

    Multi-Grammy award winner Brittany Howard talks with Roula Amire, content director at Great Place To Work.In this episode, Howard talks about the importance of belonging, being seen in the world, why she’s thankful for having so many jobs, the power of friendships at work, and what she would tell other women who want to do what she does.Hear what Missy Elliot means to her, the genesis of her first solo album, "Jamie," and why fishing — yes, fishing — sustained her during quarantine. If you like

    Nov 07,2022 31:45
19. 

    19. Great Place to Work's Tony Bond in Conversation with Hilary Giovale

    Tony Bond, EVP & Chief Innovation Officer at Great Place to Work in conversation with Hilary Giovale, community organizer, philanthropist, and author on power and purpose. 

    Jan 25,2021 39:32
20. 

    20. Summit Series: Season 2: Chief Amazement Officer, Mike Malloy, of Rocket Mortgage shares Rocket's practices for creating a culture of care

    Mike Malloy, Chief Amazement Officer, at Rocket Mortgage, a Quicken Loans company based in Detroit, leads The Pulse (what other companies call human resources), Team Member Learning and Development, Team Member Workspace and Environment, Government Affairs, Event Management, and Audio-Visual. He has also led Rocket Companies Covid-19 response. Rocket Mortgage is America's largest mortgage lender along with other personal finance and consumer service brands. In this interview, Malloy shares that

    Nov 20,2020 38:10
21. 

    21. Summit Series: Season 2: “When we trust each other, everything becomes possible.” An Interview with Aron Ain, CEO of UKG

    Aron Ain, CEO of UKG (Ultimate Kronos Group), in this episode shares that “trust is the magic glue” that makes personal and professional relationships work, thrive and do well. Building on 70 years of experience from two leaders in HR and workforce management solutions, UKG combines the strength and innovation of Ultimate Software and Kronos—two Fortune 100 Best companies who merged on April 1, 2020. Ain explains that when you trust each other you can solve problems with customers, you can solve

    Sep 28,2020 17:34
22. 

    22. Summit Series: Season 2: Carolyn Slaski of EY in Conversations with Tina Tchen, President & CEO of TIME'S UP

    In this episode, Carolyn Slaski, EY Americas Vice Chair – Talent speaks in conversation with Tina Tchen, President & CEO of TIME’S UP on how EY as an organization shares TIME'S UP mission to create workplace cultures where everyone in the workplace can feel safe, respected and able to reach their full potential. Slaski and Tchen speak on what it takes to make employees feel like they really belong. They discuss how gender equality will only exist when transformation leaders make it their mission

    Sep 11,2020 29:05
23. 

    23. Summit Series: Season 2: Great Place to Work Interview with SVP, Chief Innovation & Diversity Officer, Tony Bond with Ellen McGirt, Senior Editor, Fortune

    In this episode Tony Bond, SVP, Chief Diversity & Innovation Officer at Great Place to Work and Ellen McGirt, Senior Editor at Fortune magazine, share how important it is to stop fearing conversations around diversity, equity and inclusion. They share ways they believe you can safely bring up DE&I without having it come back on you in a negative way as well as their advice to leaders on how they must make these issues a top business priority. This interview also includes their sentiments on how

    Sep 01,2020 31:54
24. 

    24. Summit Series: Season 2: Great Place to Work Discussion with Marcus Erb, VP, Data Science & Innovation and Sarah Lewis-Kulin, VP, Best Workplaces List Research

    Aug 21,2020 26:53
25. 

    25. Summit Series: Season 2: How to be a Profitable Company, that's also a Great Place To Work: A conversation with Jim Kavanaugh, CEO & CO-Founder of World Wide Technology

    Jim Kavanaugh is the CEO and Co-Founder of World Wide Technology (WWT), a technology solutions provider with more than $11.3 billion in annual revenue and more than 6,000 employees globally. It serves the technology needs of large public and private organizations around the globe, including many of the world's best known brands. In this interview, Jim shares how WWT shares out its culture to it's employees in a way that creates flexibility and creativity, but also creates enough guidance and, ri

    Aug 14,2020 21:08
26. 

    26. Summit Series: Season 2: The Ways We Work An Interview With AbbVie CHRO Tim Richmond

    Tim Richmond leads AbbVie’s global human resources function, focused on employee engagement and driving business performance through culture. He is a driving force behind AbbVie’s diverse talent pipeline. In this interview, Tim shares how important it is to set clear standards, clear expectations, and give people a north star. Tim delves into the five pillars of what AbbVie call the “Ways We Work.” These pillars engage AbbVie employees, allowing them to put themselves out there, feel trusted, an

    Aug 10,2020 22:34
27. 

    27. Summit Series: Season 2: In Conversation with Professor Robert B. Reich

    In this episode we interview Robert B. Reich, Chancellor’s Professor of Public Policy at the University of California at Berkeley and Senior Fellow at the Blum Center for Developing Economies. He served as Secretary of Labor in the Clinton administration, for which Time Magazine named him one of the ten most effective cabinet secretaries of the twentieth century. He has written fifteen books, is also a founding editor of the American Prospect magazine, chairman of Common Cause, a member of the A

    Aug 03,2020 25:21
28. 

    28. Summit Series: Season 2: Commit to Closing the Gaps an Interview with Valerie Jarrett

    Valerie Jarrett is senior advisor at the Obama Foundation and former senior advisor to President Obama. She led the Obama Administration’s efforts to expand and strengthen access to the middle class, and boost American businesses and our economy. She championed the creation of equality and opportunity for all Americans, and economically and politically empowering women in the United States and around the world. In this episode, she shares stories on how she achieved some of these successes as we

    Jul 31,2020 27:12
29. 

    29. Summit Series: Season 2: Ain't No Mountain High Enough an Interview with Ken Allen of DHL

    As a no-nonsense miner’s son from Yorkshire, Ken Allen took on leadership of DHL Express as their global CEO. With operations in more countries than the United Nations, DHL Express is credited with an astounding financial turnaround after years of stagnation in loss. He was voted Germany's number one turnaround leader and is known as “The Singing CEO” in China for his renditions of “Ain’t No Mountain High Enough.” Most recently, he has published the book “Radical Simplicity: How Simplicity Trans

    Jun 26,2020 44:38
30. 

    30. Summit Series: Season 1 - Making Every Voice Heard

    One way that Workday, the maker of human capital and financial management software, continually innovates is through its employee survey process. Each week, on Feedback Fridays, the company’s more than 10,200 global Workmates receive an email with two questions about their work experience. In this episode, Greg Pryor, Workday’s People & Performance Evangelist, explains how the company aggregates that survey data to help its people managers continue to improve the ways they support their teams.

    Sep 04,2019 33:52
31. 

    31. Summit Series: Season 1 - How to Get Diversity Right

    Ellen McGirt, a Senior Editor at Fortune who writes the daily RaceAhead column, believes that 2019’s Black History Month was a complete disaster. An expert on Diversity & Inclusion, McGirt says that race is still a misunderstood issue and that diversity continues to be a problematic debate in American politics and business. In this episode, she shares how some companies are winning at D&I and gives examples of those that still have a long way to go. Subscribe to the daily RaceAhead newsletter at

    Aug 28,2019 34:47
32. 

    32. Summit Series: Season 1 - One-Size-Fits-All for 100,000 People

    With operations in 220 countries, international courier and delivery giant DHL Express is a logistics company that has mastered the art of creating a personal touch for every employee. In this episode, host Christopher Tkaczyk chats with CEO John Pearson and global head of HR Regine Buettner about how the company has created a sense of equality for all employees and how its global network of team members all strive toward the same mission while singing “Ain’t No Mountain High Enough.”

    Aug 23,2019 30:50
33. 

    33. Summit Series: Season 1 - A People Strategy That Goes Above and Beyond

    Kindness, caring, and compassion are the watchwords at tech giant Cisco. Fran Katsoudas, the company’s Chief People Officer, says that in the past year, mental health has been at the forefront of its conversation about workplace culture. “It’s a dialogue that historically has been taboo at all companies,” she says. Recently, CEO Chuck Robbins sent an e-mail inviting employees to share personal stories around mental health issues, resulting in a company-wide meeting that she says has helped every

    Aug 21,2019 26:06
34. 

    34. Summit Series: Season 1 - A Roadmap for Innovation

    Derek Bang, the Chief Strategy and Innovation Officer at public accounting, consulting, and technology firm Crowe LLP, asks “Are you comfortable failing or do you feel comfortable challenging the status quo?” A few times a year, the company polls its workforce so that it can empower its team members to innovate with better infrastructure, tools, and processes. As a result, Crowe has been able to greenlight new ideas for improvements and deliver resources to make them a reality.

    Aug 14,2019 31:48
35. 

    35. Summit Series: Season 1 - Advancing the Talent Agenda

    In this episode, Kelly Grier, EY’s US Chairman and Managing Partner and Americas Managing Partner, says that if you want to drive a powerful business, you must have a powerful talent agenda. At the leading global professional services company, more than 66 percent of its workforce is comprised of Millennials, who she says thrive on the opportunity to innovate. Grier explains that “Innovation By All” is part of the firm’s daily conversation because it must lead by example to help clients as they

    Aug 07,2019 16:58
36. 

    36. Summit Series: Season 1 - A Company That Goes To Extremes

    In the hospitality industry, companies often say that taking care of their employees will inevitably result in the best possible customer service for guests. In this episode, Christian Clerc, the President of Worldwide Hotel Operations for the global luxury brand Four Seasons Hotels & Resorts, explains how happier employees have resulted in better guest feedback. He also shares an anecdote about how he personally handled an emergency for a high-profile guest with a plot twist that is straight ou

    Jul 31,2019 38:50
37. 

    37. Summit Series: Season 1 - Why Innovation Demands Diversity & Inclusion

    Frans Johansson, founder of The Medici Group and best-selling author of “The Medici Effect,” believes that many business leaders may say innovation is more critical than ever, but they still haven’t fully delivered on it. In this episode, Johansson says the only way companies can truly realize transformation is by focusing on creating diverse teams and having inclusive policies. He also shares how he helps companies re-orient their entire executive team in a matter of hours so they’re better pre

    Jul 15,2019 30:26
38. 

    38. Summit Series: Season 1 - Colleagues Who Feel Like Family

    Gale King, the Chief Administrative Officer at Nationwide, has been with the insurer for more than 35 years and says the reason she has stayed is because her coworkers feel like family. Learn about Nationwide’s culture of caring and how every one of its more than 30,000 associates is made to feel that they matter and make a difference. King also discusses the empowerment she received from her mentors to become one of the highest ranking African-American women in the industry and how Nationwide’s

    Jul 09,2019 22:05
39. 

    39. Summit Series: Season 1 - The DNA of Innovative Culture

    Nancy Vitale, the CHRO at Genentech, explains how the company’s culture starts with its patients. A leading company in biotech and pharma, Genentech has created a winning workplace by having a clarity of mission, which is to deliver life-saving drugs to millions of people around the world. Vitale shares what has kept the company among the best workplaces in the U.S. since it was founded in 1976 and how it continues to be one of the most innovative employers in the biotech industry.

    Jun 18,2019 25:24
40. 

    40. Summit Series: Season 1 - Why Hilton Is the Best Company to Work For in America

    Matt Schuyler, the chief human resources officer at Hilton, has spent 10 years at the global hospitality company, after having worked for three others (Capital One, PwC, and Cisco) that have all been perennial companies on Fortune’s list of the 100 Best Companies to Work For. He discusses the many changes that have taken place over the past decade and reveals a few of the secret ingredients that help Hilton’s happy employees result in even happier hotel guests.

    Jun 10,2019 33:01
41. 

    41. Summit Series: Season 1 - What Does “For All” Mean?

    In the first episode of Better, host Christopher Tkaczyk chats with Michael C. Bush, the CEO of Great Place to Work. Michael dives into what creates a “For All” culture and the success a company experiences when every employee has a consistently positive work experience. Michael also shares some of the things he learned about workplace culture while working at Hewlett-Packard and how his career goals were shaped by watching “Leave It to Beaver.”

    May 31,2019 25:27