We’re diving back into our series of episodes on how to do your own sourcing from China, from finding suppliers, getting the products manufactured, and through to post-cooperation soft skills such as building rapport with them, following up on production, and today’s topic: Improving the product quality that you’re getting from your now current supplier with 6 tips and best practices from Sofeast's CEO Renaud Anjoran.
Who doesn't want better product quality from existing manufacturers, right?
By the way, this is part 8 of this series, and if you want to go back and listen to every earlier part of this series check out the links below.
Show Sections
00:00 - Greetings & Introduction
02:29 - Are product defects impossible to avoid?
Some advice for getting towards zero defects (with low/no capital investment)
07:53 - The supplier needs to be incentivised to care about quality
10:54 - Tip 1: Beware of batch and queue
15:57 - Tip 2: Local management needs to build up a disciplined culture
21:06 - Tip 3: Getting operators to do some QC work
26:23 - Tip 4: Implement a usability engineering approach & mistake-proofing
31:35 - Tip 5: Clear work instructions & staff training
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